Effective Date: 27 July 2025

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Emydid Financial Solutions (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern how organisations collect, use, disclose, and store personal information.

 

By using our website or engaging with our services, you consent to the practices described in this policy.

 

1. Who We Are

Emydid Financial Solutions is an Australian-based financial services provider offering business consulting services. We are bound by the Privacy Act and committed to ensuring your personal information is handled safely and responsibly.

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2. What Information We Collect

We may collect personal information including your name, email address, phone number, and any information you choose to provide when contacting us or engaging our services.

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We may also collect non-personal data (e.g. IP address, browser type) via cookies for analytics purposes.

 

3. How We Collect Your Information

We collect personal information through:

• Contact and consultation forms on our website

• Phone, email, or in-person communications

• Online forms or consultation tools

• Third-party integrations (e.g. accounting platforms, CRMs)

• Cookies and website tracking tools

 

4. Why We Collect Your Information

We collect and use your information to:​

• Provide business consulting, financial modelling, reporting, and data analysis services

• Prepare financial models, reports, or documentation as part of delivering our services

• Communicate with you about our services

• Fulfil legal and regulatory obligations

• Improve our website and services

 

5. Disclosure of Personal Information

We may disclose your personal information to:

• Our staff, agents, and authorised representatives

• Financial institutions, insurers, or superannuation providers (with your consent)

• Professional service providers (e.g. accountants, lawyers)

• Regulatory authorities such as ASIC or the ATO, as required by law

• Third-party service providers (e.g. cloud storage, IT support) who assist us in delivering services

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Some third parties may be located overseas. If we disclose information outside Australia, we will take reasonable steps to ensure your data is handled in accordance with Australian privacy laws.

 

6. Security of Your Information

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes the use of:

• Secure servers and encryption

• Access controls

• Regular data backups

• Confidentiality agreements with staff and contractors

Personal information may be stored electronically on secure servers or cloud-based platforms used to deliver our services.

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We retain personal information only for as long as necessary to provide our services or comply with legal obligations.

 

7. Access and Correction

You may request access to the personal information we hold about you or request corrections if you believe it is inaccurate. To make a request, please contact us using the details below. We may require proof of identity and will respond within a reasonable timeframe.

 

8. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve functionality and analyse user behaviour. This may include collecting information such as:

• IP address

• Device type

• Pages visited

• Time spent on site

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

 

9. Direct Marketing

We may use your personal information to send you updates, newsletters, or marketing materials. You can opt out at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

 

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites. We recommend reviewing their privacy policies separately.

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11. Third-Party Platforms

Our website may use third-party platforms such as website hosting providers, analytics services, or email services that may process information on our behalf.

 

12. Making a Complaint

If you believe we have breached your privacy or mishandled your personal information, please contact us. We will respond to your complaint promptly and work to resolve the issue.

 

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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13. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website. We recommend reviewing it periodically.

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14. Contact Us

If you have any questions, requests, or complaints about this Privacy Policy or our handling of your personal information, please contact:

 

Emydid Financial Solutions
Email: info@emydidfinancial.com
Phone: +61 434 732 819
Website: www.emydidfinancial.com